Privacy policy
Introduction
At BARCLAY TRAINING LTD we’re committed to protecting and respecting your privacy. This policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
By attending training with BARCLAY TRAINING LTD, you’re agreeing to be bound by this policy. On our regulated courses you will be given the opportunity to ask questions and will be required to sign the data management acceptance at induction by our trainer.
Our data is held electronically in multiple locations to ensure redundancy against any damage to devices. It is held 1. On a secure computer 2. On secure cloud storage, both of which have secure access requirements and regularly updated passwords.
Any questions regarding this policy and our privacy practices should be sent by email to Alex@barclaytraining.co.uk or Amy@barclaytraining.co.uk or in writing to BARCLAY TRAINING LTD, 8 Newmains Home Farm, Douglas, South Lanarkshire, ML11 0RH. Alternatively, you can telephone Alex on 07851 286 995.
The coordinator is responsible for registering, enrolling, checking and issuing of SCN. This will be done within 7 days. The coordinator will also check on Connect that our centre is approved to offer the units and group awards, check that the award has not finished or entered its lapsing period prior to course commencement.
The coordinator is responsible for recording results and submitting them unit by unit unless all units will be completed within 7 days. The assessor will submit paper or electronic results to the coordinator for submission. The upload checklist form will require the internal verifier to sign off before the coordinator will upload.
The coordinator is responsible for:
Changes to candidates’ personal details (e.g., change of surname, change of address)
Withdrawal of unit and group award entries when past their completion date and not resulted as a pass or fail, or
Extending unit and/or group award entry dates where candidates have been granted an extension
How do we collect information from you?
We might collect data from you when you contact us, either on the telephone or via email.
We will collect information to allow us to enrol you on a course by an awarding body, this will typically take the form of email or course booking form.
What type of information is collected from you?
¨ Contact details
¨ Photographic image
¨ Driver Licence Details
¨ Payment Details
¨ Full name
¨ Date of birth
¨ Gender
¨ Home address
¨ Scottish Candidate Number (if known by the candidate – if not, one will be provided, Alexander Barclay will check & issue new SCN if required at registration)
How is your information used?
We will use your information to:
Upload completed periodic training hours on the Government’s Recording and Evidencing (R&E) database; you can find out more about how your data is used on that database at https://www.gov.uk/government/publications/driving-standards-agency-privacy-policy/dsa-privacy-policy
Completion of an attendance certificate/training certificate/formal qualification.
We might seek your views or comments on the services we provide - if you agree.
notify you of changes to our services.
send you communications which you have requested and that may be of interest to you.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information, for example data about your periodic training, to fulfil our statutory obligations for up to six years,
Depending on the type of data we will hold your personal information on our systems for:
We will retain Digital data for 5 years
Except under the following circumstances:
Where an investigation of suspected malpractice is carried out, we must retain related records and documentation for three years. In an investigation involving a criminal prosecution or civil claim, records and documentation will be retained for five years after the case and has been heard. In the case of an appeal against the outcome of a malpractice investigation, assessment records must be retained for five years.
Who has access to your information?
Driver CPC training/ TM CPC
Your information will be shared with JAUPT for them to monitor and manage approved centres and the training uploaded to the DVSA system, and where necessary shared with member state authorities to confirm Driver CPC entitlement abroad.
ALLMI/NPORS/LANTRA
Your information will be shared for award, appeal and processing.
Your information will be shared with awarding bodies for award, updates/changes to legalisation and best practices.
How can you access and update your information?
The accuracy of your information is important to us. If you would like to access to the data, we hold on you please contact: Alex@barclaytraining.co.uk or Amy@barclaytraining.co.uk Alternatively, you can telephone Alex on 07851 286 995.
You have the right to ask for a copy of the information BARCLAY TRAINING LTD hold about you.
You have the right to request that the data we hold on you is erased or rectified. For example, if you don’t want us to use your information for views and comments on the services we provide, you can ask to have your contact details removed.
How do I complain to the regulator?
If you would like to complain about the way, we handle data please visit: https://ico.org.uk/concerns/
